Customer want cheap, fast and best…………….unfortunately that’s not always the way business works.
In the automotive repair industry, service and knowledge make the best repair shop.
A mechanic shop is more likely to be successful and have satisfied customers if they provide proper workmanship and competitive prices and then they will be producing revenue for many years to come as customers feel happy !
The old model about making as much money as possible from one customer is gone…customers are more educated, ask more questions and demand competitive and affordable pricing. Customer loyalty is earned when you are consistently offering affordable and reasonable rates…………being the lowest price is not always what the customer wants…the customer wants efficiency, value and trust.
TRUE VALUE DELIVERED CREATES LOYALTY. Best Deals Auto has been in business for over 23 years and has many thousands of satisfied clients that keep coming back for all their car needs ! We must be doing something right to have earned the trust of so many !
Its not selling the work, its counselling the clients as to whats in their best interests within their budget and constraints that is important. When the clients believe you care, they feel this vibe, and are more satisfied they are getting value, hence customer retention !
WAY TO GO BEST DEALS AUTO ! Being in business for 23 years is a HIP HIP HOORAY !
Women in the auto industry and women repair service advisors bring a lot to the front counter. Don’t be afraid to deal with a woman service advisor !
Best Deals Auto has 2 women service advisors. Having women service advisors as well as 1 male service advisor actually brings culture to the shop.
Women have a lot to offer our male-dominated industry. In many cases, female clients prefer to be served by a woman. For some women, bringing their car into a service station can be an intimidating experience and having a woman on the other side of the counter can make the entire process more comfortable. They can be the perfect mediator between the technician and simple breakdowns of what needs to be done rather than technical details of repairs.
There is no question that the world is evolving and moving away from male dominated industries. Best Deals Auto has empowered this trend and the opportunity to speed the transition to empower women in the auto industry.
Come to Best Deals Auto for a professional and communicative experience for all your car needs !
STEP 1Stop. If your vehicle is involved in an accident and you don’t stop, you may be subject to criminal prosecution.
STEP 2If anyone is injured, if the total damage to all the vehicles involved appears to be MORE than $1,000, or if you suspect that any of the other drivers involved are guilty of a Criminal Code offence (such as driving under the influence of drugs or alcohol), call 911 and follow the instructions given to you by the emergency operator. Police will arrive as soon as possible.
Do not try to move anyone injured in the accident — you may aggravate their injuries!
If no one is injured and total damage to all the vehicles involved appears to be LESS than $1,000, call your local police for instructions. Police units may or may not be dispatched to the scene. If local police do not attend the scene of the accident, they will instruct you to report to a Collision Reporting Centre within 24 hours.
Collision Reporting Centres are police facilities created to assist motorists in reporting motor vehicle accidents. At the reporting centre you will be assisted in completing a police report, and damage to the vehicle will be photographed.
Collision Reporting Centres are currently available in a number of jurisdictions across the province. Visit: www.accsupport.com or call: (416) 745-3301 to locate the Collision Reporting Centre nearest to you.
If there isn’t a Collision Reporting Centre in the area of the accident, the police will ask you to go to the nearest police station to file a report.
STEP 3 If it is safe to do so, move your vehicle to the side of the road, out of traffic. If your vehicle cannot be driven, turn on your hazard lights.
If you have access to a digital camera or a cell phone, you should use it to take pictures of the scene; preferably before the vehicles are moved. You should also use your cell phone to audio record as much information as possible.
STEP 4 Write down the names, addresses, and telephone and driver’s licence numbers of all of the other drivers, the licence plate numbers of the other vehicles, as well as the names and addresses of the registered owners of the vehicles, and the insurance information for each of the other vehicles.
STEP 5 Also obtain the names, addresses, and telephone numbers of passengers and witnesses.
STEP 6 Jot down specific details about the scene of the accident, time of day, and what exactly happened as you remember it.
STEP 7 Report the accident to your broker, agent, or insurance company as soon as possible after the accident. For more information on filing an insurance claim with your insurance company, call them and they will help you with the process.
Remember…
As difficult as it may seem, it is important that you remain calm.
Do not argue with other drivers and passengers. Save your story for the police.
Do not voluntarily assume liability or take responsibility, sign statements regarding fault, or promise to pay for damage at the scene of the accident.
Be careful of unauthorized tow truck operators pressuring you to have your vehicle towed, demanding immediate payment for the tow, or attempting to take your vehicle to a garage or body shop of their choice. They may try to use the confusion of the moment to intimidate you into allowing your vehicle to be towed. If you feel you are being pressured, ask the police for the name of an authorized tow truck operator and have your vehicle towed to a Collision Reporting Centre or a police compound until you can talk to your insurance company.
Be prepared for any emergency on the road
Always keep a basic vehicle first aid or emergency kit in the trunk of your vehicle. You can easily create an emergency kit for your vehicle by filling a plastic storage container with the following:
a basic first aid kit, a disposable camera, emergency road flares, warning triangles or cones, a fire extinguisher (A-B-C Type),
a flashlight and extra batteries, bottled water, booster cables, a tire repair kit and pump, a small tool kit, a towel, a pair of work gloves,
some type of nonperishable food, hand wipes, a thermal blanket.
PLEASE USE SOME NICE PICTURES TO GO ALONG WITH THIS BLOG.
Ten Things To Know Before Having your Car Accident Collision Repaired
This is valuable information that we freely give in order to offer the best possible advice.
1. Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.
2. Never drive a car that could be unsafe because of damages.
3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at the shop of your choice and ask that the insurance company inspect the car there.
4. There is no law requiring you to obtain more than one estimate or appraisal.
5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
6. Differences in repair estimates are common. A lower estimate may not include all necessary work.
7. Choose a shop that has been in business for many years preferably at least 10 years at the same location. This is a good indication that they know their job to be in business a long time.
8. Ask if the shop will be using genuine manufacturer replacement parts.
9. Ask if the shop offers a repair warranty. A warranty is like a promise.
10. Let the shop of your choice help you negotiate your claim with the insurance company.
Best Deals Auto is your negotiator. The Bodyshop is on your side and would like you to get the best repair possible for your car. You pay your premiums to your insurance company every month and now if you have a need for collision repairs, its time for your insurer to step up and pay for your car to be fixed and returned to its original safe condition prior to the accident. Best Deals Auto will ensure fair negotiations on your behalf. Call 416-745-9700 today to speak to one of our knowledgable client service advisors.
No. Absolutely Not ! You don’t have to use the auto body shop that the insurance company recommended. The choice is yours — by law, in the majority of cases. Yet a question remains: Will you get a quality repair?
Most insurance have repair contracts with body shops in your area. Choosing the insurance company’s repair shop has benefits for the insurance company, which has negotiated lower labour and material rates, as well as parts discounts with those shops. The insurance company refers to them as “preferred body shops”. The shop will have met the insurance company’s equipment and training requirements but most insurance companies will also require these shops to offer discounted repairs and work with the insurance companies to lower the insurance claims payouts which is not to your advantage.
Insurance company claims representatives are given set goals. In general, companies would like to see at least 40 percent of their claims go to their direct repair shops. If you have chosen your own repair shop, claims representatives will frequently try to sway you away from your decision, telling you that your shop isn’t on their list, thus they won’t be able to handle your claim efficiently. They may explain that it will take up to a week before an adjuster will be available to write an estimate on your car. They could go further by stating that their company will not warranty the repairs if you don’t have your car repaired at their shop.
Do not be intimidated by this. Reputable auto body repair shops provide a warranty no matter who is paying the bill. Shops are systematically interested in handling your claim and the repairs efficiently. Also, shop estimators are familiar with your insurance company’s claims process and know their local adjusters, making it easy to complete the estimate process and repairs quickly.
Again, the choice is yours.
Overall, if you have a body shop of choice, it is important that you choose a repair shop that you feel confident in. Sometimes, smaller body shops can help with paying your deductible and it will be at no out of pocket to you. The insurance recommended repairs shops won’t do that as they are working with the insurer to save them money and obtain bonuses for doing so at the year end. Why would you want to help the insurance company when you have been paying your premiums and now you need a repair, you want to help them save money……………..no way jose ! Research shows that if you choose your own body shop you can usually pay zero out of pocket and obtain great results. Sometimes the smaller body shops may also throw in a free scratch or dent repair that may not be part of your claim if you work with them ! The big guys won’t do that !
Plus, you will support your local economy rather than fill the deep pockets of insurers !
Support Best Deals Auto today and let us handle your insurance claim professionally and no hassle. We also get you in a rental car same day !
No body shop can hold contracts with all insurance companies. If the shop you chose isn’t on the insurance company’s list, it doesn’t make them a poor choice. Your shop doesn’t have to be on your insurance company’s direct repair list in order to repair your car professionally and efficiently. A reputable body shop will work with any insurance company to restore your vehicle to the condition it was in prior to your accident and provide a lifetime warranty on repairs.
